Partnership Process 1000
Partnership Process

The power and benefit of consolidation

A unique frozen and refrigerated distribution program administered by Interstate Warehousing that offers consolidated shipments of temperature-controlled products, providing better service to retail and wholesale customers while increasing sales volume and reducing operating inefficiencies.

Kingman Partnership Packet (PDF)
USA Map With Kroger KM As Kingman and Franklin
Pallet Requirements 1000
Pallet Requirements

The purpose of our pallet policy is to standardize, to the best extent possible, the grade, quality and tracking of pallets handled at all Interstate Warehousing facilities. Interstate will only use serviceable pallets in a good state of repair.

Interstate requires (at a minimum) Grade #1 or A-Grade pallets at receipt. Typically, this is a GMA repaired to close to its original condition. Broken stringers may have been replaced or repaired with metal plates. All damaged deck boards are replaced. This is a clean pallet that is structurally sound.

All component pieces of a pallet noted in the graphic must be present and intact at time of receipt for acceptance into our facility.

Customer Onboarding Checklist

  • Customer confirms with Kroger that they are in the Partnership Program (locally slotted in the DCs)
  • Customer fills out new vendor information packet from Interstate Warehousing (IWI)
  • IWI supplies customer with warehouse contract
  • IWI builds customer into our warehouse management system
  • Customer and broker work together to determine correct level of inventory based on estimated Kroger demand
  • Customer creates internal PO and makes product to bring into IWI
  • Customer schedules inbound appointment to lock in delivery date
  • Customer loads and ships into IWI
  • IWI receives inbound from vendor, break product down to meet Kroger DC requirements if applicable
  • IWI creates and sends inbound invoice to vendor for storage and handling charges
  • IWI-Kroger replenishment team determines each DC's original fill quantities and places order in Kroger's OLP (online purchasing system)
  • IWI picks and ships order within 24-48 hours
  • Customer responsible for maintaining appropriate inventory levels at IWI to support Kroger's needs
  • Customer uses IWI's eView website (shipment report) to invoice Kroger for amount of product shipped.
Kroger Logo
Standard Cube Vendors

Frozen Consolidation Program
Freight Rates
Effective January 14, 2024

Outbound freight rates are what suppliers pay for outbound freight and unloading charges on consolidated loads from Interstate Warehousing to Division Distribution Centers. For any questions specific to Kroger freight or freight rates, please contact Danelle Ramsey at danelle.ramsey@kroger.com

Standard Cube Freight Rates
Kroger Logo
High Cube Vendors

Frozen Consolidation Program
Freight Rates
Effective January 14, 2024

Outbound freight rates are what suppliers pay for outbound freight and unloading charges on consolidated loads from Interstate Warehousing to Division Distribution Centers. For any questions specific to Kroger freight or freight rates, please contact Danelle Ramsey at danelle.ramsey@kroger.com

High Cube Freight Rates
AFS Logo
Onsite Vendor Services

Freight Handling & Lumping

AFS provides freight handling and lumping services at Interstate Warehousing - Kingman, AZ. Their job is to unload your product and ensure it gets into the proper configuration per Kroger and IWI specifications. This includes handling and wrapping product, making sure product is on Grade "A" pallets and checking for mixed dates or mixed products.

NOTE: AFS Freight Service is an independently owned and operated company and not owned or affiliated with IWI or Kroger. The information below is provided by AFS at the request of Interstate Warehousing.

Pricing Info

Customers that bring in products per Kroger specs without any additional re-work will not require our services or incur additional costs. However, any customer requiring breakdown or additional re-work to contractual pallet heights will require breakdown and associated costs. Fees range from a minumum of $40 up to $200+ depending on the amount of re-work required and would be influenced by any of the following:

AFS Sheet Kingman 3